Community Man Random thoughts & deliberate clicks of a social media sidekick

26Jan/100

It's Community Manager Appreciation Day!

I'm not making this up.  Jeremiah Oywang, columnist for Forbes and blogger at Web Strategy, has just declared every fourth Monday of January as Community Manager Appreciation Day.  He said this is the day to "pause, recognize, and celebrate the efforts of community managers around the world to improve customer experiences."

I believe it's about time we have a day like this, not only because I'm a community manager (hehehe) but because 2010 is the year Community Managers will start playing a major role in businesses in different industries.

A community manager is now a role that applies not only to social networking sites or community-based services but basically to any organization that sees the importance of a dialogue with their audiences, that values engagement with their customers, and that wants a deeper relationship with their markets.  A community manager is the person to do this for you.  As companies begin to understand the importance of social media and how it relates to their businesses, they will see the need to cultivate communities.

If you don't know yet what exactly is a community manager (and I know it's a new title to many, given the many instances I have to explain it whenever I tell people what my work is), Chris Brogan has an excellent post about what a Community Manager does and the essential skills to be one.  Another great read about how the community manager's role is Jeremiah Owyang's post, "The Four Tenets of the Community Manager."

As for Community Manager Appreciation Day, it may be Tuesday already but it's never too late to do the following (as what Owyang shared in his post):

  • If you’re a customer, and your problem was solved by a community manager be sure to thank them in the medium that helped you in. Use the hashtag #CMAD.
  • If you’re a colleague with community manager, take the time to understand their passion to improve the customer –and company experience. Copy their boss.
  • If you’re a community manager, stop and breathe for a second, and know that you’re appreciated. Hug your family.

Many thanks!

12Nov/090

Job Opening: Commissioning Editor for Yahoo! Southeast Asia

To anyone in Southeast Asia looking for work in the online industry, specifically in editorial, here's another cool job opportunity for you.  Reposting this verbatim from the Y!SEA Blog.

Yahoo! Southeast Asia is looking for a Commissioning Editor to help support the production of English-language custom-branded micro-sites.

You’ll be required to identify and commission bloggers/writers to produce a variety of articles ranging from finance to event guides. That means you’ll need both an extensive list of contacts as well as a broad knowledge of various subjects.

The role also requires you to have strong editing skills to draw out a distinct and engaging editorial voice to satisfy the Yahoo! audience. Just as important — you need to be able to recognize this quality in other people’s writing.

Given the high expectations of our users, the role requires a professional with at least five years in an editorial role.

The job will also involve:

  • Identifying strong bloggers and building a strong relationship with them
  • Assessing pitches from bloggers
  • Editing article submissions
  • Commissioning photographers and illustrators
  • Issuing contracts to bloggers
  • Paying bloggers

The ideal candidate will have the following skills:

  • More than 5 years in an editorial role, preferably in the magazine industry
  • Strong relationships with prominent bloggers
  • Ability to write and re-write in an engaging style
  • Strong copy editing skills, knowledge of AP style is preferred
  • Strong attention to detail
  • Nurturing skills to help develop bloggers

In terms of personality, we’re looking for someone who is able to juggle multiple assignments and roll with the punches. You must be able to work independently. You need to be comfortable with technology and internet publishing tools, and if not, you should at least be a quick learner.

Interested?  Please send your resume and a cover letter to:

Alan Soon
Managing Editor
Yahoo! Southeast Asia
Email: alansoon@yahoo-inc.com

9Nov/090

Purple Thumb: Our Mark, Our Vote

A lot has already been said about the importance of the elections and our right to vote.  That's why the recently launched initiative of Yahoo! Philippines to cover the upcoming 2010 Elections is aptly entitled "Purple Thumb", because the elections is essentially of the people, by the people, and for the people.  Which means every Filipino qualified to vote should have taken the time to register or in short, we all should have a Purple Thumb.

But of course, registration is just the first step of the journey.  We need to be properly informed of all aspects of the elections, from getting to know each and every candidate to understanding how the new automated elections will take place.  We should also take the initiative to share the info we know about the elections to others, and what better way to share than through social media.  Here's something worth sharing, a step-by-step video tutorial of the 2010 Philippine Automated Elections:


@ Yahoo! Video
28Oct/090

Join Open Hack Day 2009 – Southeast Asia!

hackday

Calling all Pinoy developers!  Yahoo! Souteast Asia will be sponsoring a developer to the first Yahoo! Open Hack Day Southeast Asia to be held in Jakarta, Indonesia on November 21-22, 2009.

As mentioned in the site, the objective of Open Hack Day is to "push the envelope of web innovation and creativity to meet the needs of the developer’s itch."  Simply put, this is a great venue for developers to come up their big idea using at least one Yahoo! tool, interface or API, create a working version of it and showcase it to the world.  The event also highlights tech talks, hack-related presentations from some of the Web's most respected developers, and 24-hours of hacking.

Simply fill up the form and explain why you deserve to represent the Philippines in the Open Hack Day.  The chosen applicant will be notified via email within 5 days after the last day of submission and will get an all-expense paid trip to Jakarta, Indonesia (return flight & 3 nights hotel accommodation).  Closing Date for entries is 5pm, November 6, 2009.

Click here to join Open Hack Day 09 - Yahoo! Southeast Asia!

13Oct/090

It Starts With YOU (A Job Opening)

You probably heard by now the recent marketing campaign of Yahoo! whose core message is focused on YOU.  As the campaign kicks off in the US and slowly expands to the rest of the markets (really looking forward to it hitting the Philippines), there's a job opening in Yahoo! Southeast Asia that really coincides with the message of Yahoo!'s marketing campaign and it might interest YOU.

Social Media Producer

Yahoo! Southeast Asia is looking for an energetic social media producer to draw, connect and interact with users through new channels such as Twitter and Facebook. This position will be based in Manila.

As part of your daily responsibilities, you will be at the forefront of driving our news articles, blogs, discussions, polls and community activities through social media networks with the goal of attracting a wider audience to Yahoo!.

You must have at least 3-5 years of editorial experience at a newspaper, magazine, wire service or online media site and be able to work under a tight deadline. Blogging and multimedia experience is also a must.

An established personal online brand is an ideal. As a power user in social media, you must have at least 300 followers on Twitter, at least 200 connections on LinkedIn and at least 400 friends on Facebook.

You need to have a passion for social media and a thorough knowledge of the industry. You will be expected to flag trends and be aware of new social media sites on the horizon.

Because social media is really all about YOU, or one way of saying it is "YOU are the media."  If you see yourself doing this kind of work, then feel free to email me your resume and I'll make sure it reaches the right people.  Who knows, we just might be working together in the near future.